How Our Insurance Billing Works
- You pay your co-pay upon admission.
- We accept cash, checks, money orders and all major credit cards.
- We will bill primary and secondary insurance carriers.
- If you receive a statement that says "THIS IS NOT A BILL," keep it for your records. We will wait for your insurance carrier to respond.
- After receiving payment for covered services from your insurance carrier, we will send you follow-up statements. If there is an unpaid balance after insurance payment, the follow-up billing will show the amount due from you.
- Bills you receive from us will list individual items, tests and services being charged.
- Please call us if you see something you think is wrong or don't understand.
- If you see a charge NOT paid by your insurance carrier, there will be a reason shown as to why they did not pay. Contact your insurance carrier if you think this is wrong.
- You may call us to set up a plan for any balances due from you.
Contact Us (616) 391-1730 (800) 968-0145, toll-free
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